Why Is My Computer Blue Screening on Skyrim
#1 
barelyinconvenient
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 02:07 PM
about my pc:
Mainboard: B450 AORUS PRO-CF
AMD Ryzen 5 2600X Six-Core Processor 3.60 GHz
NVIDIA GeForce RTX 2060
16gb DDR4 ram
64 bit
windows 10 pro
a while ago i had a different problem where i would randomly loose a ton of frames while playing the same games (which could sometimes be fixed by restarting my pc) but that just kind of vanished for some reason. it worked fine for a while (apart from the LOL client making everything really slow) but now it froze 5 times in just 2 days. when it freezes i can sometimes still tab out or open the task manager, however if i try to close the frozen game my entire pc (including the task manager) freezes and i have to hard reboot. I also managed once to tab out and restart my pc the normal way but then i got stuck in the shut down screen and had to hard reboot anyways.
i tried to run the system file collecting thing but i think i did something wrong as this is what it showed me:
There is a problem with the Environement variables on this system.
Unable to determine the location of the Documents or Desktop folders.
Copy and paste the following information to the
forum where you are receiving assistance:
*********************************************************************
Microsoft Windows [Version 10.0.19043.1415]
HomeDrive C:
HomePath \Users\LuisS
Userprofile C:\Users\LuisS
*********************************************************************
well... help
-
Back to top
BC AdBot (Login to Remove)
-
- BleepingComputer.com
- Register to remove ads
#2
Budapest
-
- Moderator
- 27,282 posts
- OFFLINE
Bleepin' Cynic
- Gender: Male
- Local time: 06:45 AM
Posted 05 January 2022 - 04:42 PM
The power of accurate observation is commonly called cynicism by those who haven't got it. —George Bernard Shaw
- Back to top
#3
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 06:34 PM
i got the same error again. is it because my documents folder isn´t on my C drive?
- Back to top
#4
Budapest
-
- Moderator
- 27,282 posts
- OFFLINE
Bleepin' Cynic
- Gender: Male
- Local time: 06:45 AM
Posted 05 January 2022 - 07:12 PM
Yes possibly.
Is there anything in the Event Viewer at the times of the freezes that may point to the cause?
The power of accurate observation is commonly called cynicism by those who haven't got it. —George Bernard Shaw
- Back to top
#5
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 08:32 PM
i couldn´t really find anything in the event viewer. i don´t really know what to look for but there weren´t any errors or warnings immediately before the freezes/shut downs
do you have an idea on how i can get the file collecting tool to function?
- Back to top
#6
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 08:52 PM
i also note that only LOL and Skyrim have crashed so far. i play a lot of rocket league but never had a problem with that game
- Back to top
#7
Budapest
-
- Moderator
- 27,282 posts
- OFFLINE
Bleepin' Cynic
- Gender: Male
- Local time: 06:45 AM
Posted 05 January 2022 - 09:22 PM
Are there any dump files in C:\Windows\Minidump
If so, attach them to your next post
The power of accurate observation is commonly called cynicism by those who haven't got it. —George Bernard Shaw
- Back to top
#8
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 09:45 PM
it wont let me attach them for some reason, saying that i dont have the permission.
There are no files with the same dates as my recent crashes so i dont know if they would even be useful tho :/
- Back to top
#9
Budapest
-
- Moderator
- 27,282 posts
- OFFLINE
Bleepin' Cynic
- Gender: Male
- Local time: 06:45 AM
Posted 05 January 2022 - 09:57 PM
Try zipping the files and attached the ZIP file.
Also, can you post your Speccy link.
The power of accurate observation is commonly called cynicism by those who haven't got it. —George Bernard Shaw
- Back to top
#10
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 10:35 PM
- Back to top
#11
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 05 January 2022 - 10:41 PM
and here are the zipped files
- Back to top
#12
Budapest
-
- Moderator
- 27,282 posts
- OFFLINE
Bleepin' Cynic
- Gender: Male
- Local time: 06:45 AM
Posted 05 January 2022 - 10:48 PM
I had a look at one of the dump files and it pointed to nvlddmkm.sys, which is related to your NVIDIA GeForce RTX 2060 video card.
So the first thing to do would be to install the latest version of the driver for that card. If you already have the latest version installed, reinstall it anyway.
The power of accurate observation is commonly called cynicism by those who haven't got it. —George Bernard Shaw
- Back to top
#13
barelyinconvenient
- Topic Starter
-
- Members
- 8 posts
- OFFLINE
- Local time: 09:45 PM
Posted 07 January 2022 - 06:38 PM
thanks for your help! I indeed didn´t have the latest version of my driver installed and now I feel a bit silly lol
I played a few games today and didn´t have any problems 
- Back to top
#14
Pkshadow
-
- BC Advisor
- 5,973 posts
- OFFLINE
The Original Since 1995
- Gender: Not Telling
- Location: On the Brow of the Hill, West Coast, Canada
- Local time: 01:45 PM
Posted 07 January 2022 - 08:50 PM
I have no fear of photography as long as it cannot be used in heaven and in hell. -- attributed to - Edward Munch
I-7 ASUS Rampage Extreme II / ASUS TUF Gaming F17 / I-7 4770K ASUS Maximus VII Hero / I-7 4790K ASUS Maximus VI Extreme
- Back to top
Source: https://www.bleepingcomputer.com/forums/t/766373/my-pc-freezes-while-playing-games-like-lolskyrim-and-i-am-forced-to-hardrestart/
0 Response to "Why Is My Computer Blue Screening on Skyrim"
Post a Comment